FAQ
Q1. How to get an accurate quotation? A1: The customer should provide the related technical requirements, drawings, pictures, industrial voltage, planned output, and our engineers will provide solutions and quotations in time. Q2. How about your delivery time? A2: Generally, it will take 35 working days after receiving your deposit payment. The specific delivery time depends on the items and the quantity of your order. Sometimes we have standard machines in stock. Q3. What is the warrantee period of the machine? A3: We can supply 1 year warranty for our machines. We can provide internet or calling service at any time. We can also send engineers to your place if the production has big quality problems. Q4. after-sales service A4: 1. Installation: Free installation and commissioning, travel expense is on foreign customer. (Including round ticket and accommodation cost) 2. Personnel training: Our engineers will give your employees free machine training when they come to your company to assemble the machines, and welcome to our factory to learn how to operate our machine Q5. What services can we provide? A5.Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery, DAF, DES Accepted Payment Currency: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF; Accepted Payment Type: T/T, L/C, D/P D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash,Escrow; Language Spoken: English, Chinese, Spanish, Russian
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